0330 220 21 21
Standard installations normally are completed within 1-2 hours by our engineers.
Yes, again if you are having an external antenna fitted we would need to drill a hole through your wall to bring the cable down from the antenna inside your property to connect to the 4G wireless router. Our friendly engineer will explain this to you on the day and will also make sure that when he leaves everything is made water tight.
If in the event we are not able to get a service for you over 10Mbps download we would not install the service for you. At this point the engineer will talk you through and we will then provide you a full refund. (if we are able to get a speed above 10Mbps and you do not want the system for any reason charges will be incurred)
No, in some cases we are able to send you our plug and play 5G router and away you go, online within 48 hours of ordering. Please check with us before placing this type of order as we need to qualify that you are in the correct service area for this.
The Shack started with a simple idea of wanting to help deliver fast, reliable broadband to the UK. Sound simple? Through in-depth research, simple is not the case! There are still hundreds of thousands of homes and businesses still receiving broadband speeds sub 2 Mbps.
Not only that but further thousands of homes and business that are simply fed up of broken promises and poor customer service from traditional providers that are looking for a way out. You guessed it, this is where we come in.
Broadband Shack1B Long Brook Trading EstateAshton ValeBristolBS3 2HW